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Refund policy

3-Day Return Policy

  • We have a 3-day return policy. You can request a return within 3 days of receiving your item.
  • Returns are only accepted for quality issues. Items without quality issues cannot be refunded.
  • Items must be in original condition (unused, unworn), with tags attached, in the original packaging, and include a receipt or proof of purchase.
  • Please contact us at [email protected] before returning to receive a return shipping label and instructions.
  • Items sent back without prior approval will not be accepted.

Important Notice

  • For shipments to Canada, USA, Australia, Norway, Switzerland, if the item is held or rejected during customs, refunds cannot be issued.

Damages or Issues

  • Please inspect your order upon arrival. Contact us immediately if there are quality defects, damage, or missing items so we can resolve the issue.

Non-Returnable Items

  • Perishable goods (food, flowers, plants)
  • Custom or personalized items
  • Personal care products (beauty items)
  • Hazardous materials, flammable liquids, or gases
  • Sale items or gift cards

Refunds

  • Once your return is received and approved, refunds will be issued via the original payment method within 10 business days.

 • Processing times may vary by bank or credit card. If you do not receive your refund after 15 business days, please contact [email protected].

 
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